The Loyalty People are a customer strategy consultancy with a laser focus on loyalty, CRM and customer engagement. We help our clients to build innovative and differentiated customer strategies through our understanding of the latest sector trends.
We are experts in building customer engagement strategies and have built global/regional programmes for brands like Papa Johns, Decathlon, Krispy Kreme, Cristian Louboutin, Vans, The North Face, Mall of Qatar and many others. All our consultants have direct experience running customer programmes and we have vast experience across retail, grocery, travel, hospitality, financial service, luxury, fuel and B2B sectors.
We have a full range of products to assist brands looking to develop innovative and differentiated customer strategy and we work with our tech partners as an outsourced consultancy team. If your asked for strategic support from your client or it’s a requirement in an RFP then we can support – so you never need to turn this business away
We even have a specially designed product that can significantly speed up the sales process by quickly helping a brand to define what they want from loyalty – so that you can get on with closing the deal and building the tech
The Loyalty People also run the fastest growing FREE global community of loyalty, CRM and customer engagement professionals. We are also by far the largest in Europe.
We provide industry insight, latest news, partner insight and thought leadership to our global community through eBooks, podcasts, webinars, etc. If you'd like to contribute please get in touch
